Privacy Policy
Celeste Signature LLC

1.Information We Collect

a. Information You Provide Directly We may collect personal information you voluntarily provide, such as:

• —Name, email address, phone number, business name, and mailing address (via contact forms, proposals, inquiries, or client onboarding)
• —Payment information (handled securely by third-party processors; we do not store full card details)
• —Project-related content, files, or feedback you upload or share (e.g., logos, text, images for website design)
• —Communications and support requests

b. Automatically Collected Information When you visit our website or view demonstrations, we may automatically collect: — Device and browser information (IP address, browser type/version, operating system, referring URL) — Usage data (pages visited, time spent, links clicked) via cookies, pixels, or similar technologies — Basic analytics (aggregated, not personally identifiable in most cases) While you may have certain rights regarding automatically collected data, specifically note that users have the right to appeal a denied request. Texas law requires us to provide an appeal process. c. Information in Speculative Design Demonstrations For unsolicited prototype/redesign demonstrations, we use only publicly available information from open internet sources (e.g., business websites, social profiles, directories). We do not access private, password-protected, or login-required data. We do not retain or store personally identifiable information (PII) beyond what is temporarily needed to create the demonstration, and demonstrations are transformative creative works—not copies or reproductions. d. Client Website Data If we build, host, or maintain your website, any personal data collected by your website (e.g., from your visitors via forms, e-commerce) is your responsibility. We act only as a service provider/processor and do not control or own that data.

1b.SMS/Text Messaging Terms

2.How We Use Your Information

We use collected information to:

• —Respond to inquiries, provide proposals, and deliver services
• —Create and share speculative design demonstrations (using public data only)
• —Communicate about projects, updates, invoices, or support
• —Improve our website, services, and user experience
• —Process payments and manage client relationships
• —Comply with legal obligations, prevent fraud, or enforce our Terms of Service
• —For internal analytics and business operations (aggregated/de-identified where possible)

3.Sharing and Disclosure of Information

We do not sell personal information. We may share information only:

• —With service providers (e.g., hosting platforms, cloud services, payment processors, email tools) who are contractually bound to protect it and use it only for our purposes
• —To comply with law, respond to subpoenas, or protect rights/safety
• —In connection with a business transfer (e.g., merger, acquisition)
• —With your consent or at your direction (e.g., sharing project files with approved subcontractors)

We do not sell personal information. We may share information only with trusted service providers (e.g., hosting platforms, cloud services, and payment processors) who are contractually bound to protect your data and use it only for our business purposes. SMS Opt-In Protection: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Notwithstanding any other provision of this policy, mobile phone numbers and opt-in consent data collected for the purpose of SMS communications will not be shared with third parties or affiliates for marketing or promotional purposes.

4.Third-Party Services and Analytics

Our website may use third-party tools (e.g., Google Analytics, form providers) that collect data per their policies. We link to their privacy policies where applicable. These tools help us understand site usage but do not give us access to personally identifiable details beyond what you provide.

5.Data Security

We implement commercially reasonable technical, administrative, and physical safeguards to protect personal information from unauthorized access, loss, or misuse. However, no internet transmission or storage is 100% secure. We cannot guarantee absolute security.

6.Data Retention

We retain personal information only as long as necessary for the purposes outlined (e.g., active client projects, legal requirements). Demonstration-related temporary data is not retained long-term. Client project files may be kept for backups or reference unless you request deletion (subject to legal holds).

7.Your Rights and Choices

Depending on your location and applicable law:

• —Access, correction, deletion: You may request to access, update, or delete your personal information by contacting us.
• —Opt-out of communications: Unsubscribe from marketing emails via the link provided or by emailing us.
• —Do Not Track: Our site does not respond to browser DNT signals at this time.
• —Texas (TDPSA): Similar rights if thresholds apply; we do not sell sensitive data.

If we decline to take action on a request regarding your data rights, you may appeal our decision by contacting us at support@celestesignature.com within thirty (30) days of our notice. We respond to verifiable requests within statutory timeframes (e.g., 45 days under CCPA/TDPSA).

8.Children's Privacy

Our services and website are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn we have, we will delete it.

9.International Data Transfers

As a US-based company, data may be processed in the United States or other countries. We use appropriate safeguards for any international transfers.

10.Changes to This Privacy Policy

We may update this policy. Changes will be posted here with a revised "Last Updated" date. For material changes affecting existing clients, we will notify via email where required. Continued use constitutes acceptance.

11.Cookie and Advertising Disclosure

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

12.Contact Us

For questions, requests, or concerns: Celeste Signature LLC 5900 Balcones Drive, STE 100 Austin, TX 78731 United States Email: support@celestesignature.com Thank you for trusting us with your information.